All About North Brisbane Pool Care

We are a mobile pool servicing business that comes to your door step to take the stress away of owning your own pool.

You will save loads of time and effort by having your water balanced and the chemicals brought to your door step. We also supply and install pumps, chlorinators and filters. Basically we are a mobile pool shop with great service, knowledge and competitive prices!

Our Story

North Brisbane Pool Care first began in 2009, Duane had one service ute and a handful of regular customers. This business was first operating as a mobile pool servicing business that operated out of Duane’s garage. Then six months later an opportunity came along to purchase a client base from another pool company. This allowed the business to grow and add new clients to our mobile pool service run. His wife Amanda who is a qualified bookkeeper helped with the paperwork and direction of the business.

To grow the business further, we used the local messenger to let people in the community know of our services offered in the local area. We also launched our first website and online advertising campaign. With persistence and hard work, our clientele grew and customers were happy with the wealth of knowledge Duane could offer in problem-solving, equipment, and chemical supplies delivered right to the doorstep. We also expanded our services offering Pre-purchase pool inspections and handovers.

In 2012 we employed our first staff member to help with the workload of the expanding customer clientele. Duane’s father-in-law was also helping out in the pool servicing business.

In 2014 we developed our online social media platform through facebook and Instagram. The garage storage space became too small so the business was moved to a storage unit in the local area. Our service run was expanding outside of the local area and now picking up cliental on the Southside of Brisbane.

In 2018 another pool service run was purchased which expanded the cliental all over Brisbane, Sunshine Coast and Gold Coast. Our storage unit became too small which was then upgraded to a commercial building in the local area. This is when we opened the doors to the retail side allowing customers to come into our storage unit and buy chemicals direct from us. We also had upgraded our utes from two to six and extra staff to keep up with the demand.

In 2020 North Brisbane Pool Care decide to set up a retail space and open a complete shop with warehousing. This has led us to where we are now. We owe a lot of credit to our supplier for helping us with the fit out and professional looking approach.

We are very proud of the journey we have been on in the pool industry and enjoy providing the best customer service and support to our cliental. Nothing makes us more happy than happy customers enjoying the benefits of a pool.

Meet the team that helps us deliver our services!

We couldn’t be more proud of our tech and service team. These guys and the hard work they do is one of the reasons behind our success as a business and one of the reasons so many of our customers keep coming back to us.

Whether you’re popping into the store, having your pool or pool equipment serviced or replaced make sure to say hi to our fabulous team.

Say hi at Unit 2/100 Flinders Parade North Lakes QLD 4509 or call 1300 900 038 to book a service and have one of our team come to you!


Our Partners

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Book your pool for a maintenance today!

With years of experience in the industry we look after pools all over brisbane and take great pride in offering reliable and efficient services.

We offer weekly, fortnightly, monthly or casual services.

No problem goes unsolved.

Hear from our happy customers

A. Mcd

I was looking for a new salt chlorinator and visited several dealers. North Brisbane Pool Care was head and shoulders above the rest. These guys are the most expert pool specialists I have encountered.   I purchased a Halo Chlor WiFi salt chlorinator and it was INSTALLED on the same day.  Subsequently they added the Temperature kit.    I can recommend North Brisbane Pool Care and the Halo Chlor is a very good install.

Susan Black

Always get great service at this shop.  Super helpful and always have the chemicals and mineral we need.

Elle Green

Couldn’t recommend North Brisbane Pool Care enough. They have been doing my monthly pool service for the last 6 months and recently did a huge clean up job for us after the floods. Dwyane and his team are awesome, the young guy that does our pool is a legend and couldn’t thank them enough for keeping our pool looking so good!

Sue Finn

Been using North Brisbane Pool Care for many years. Duane and his team are very prompt and professional, nothing is a problem and always takes care of you even when things go wrong at the last minute.  Highly recommend this company and you will not be disappointed.

Isaiah Schofield

Best local pool care store! Excellent service. Had everything we needed for our pool. Free water tests too. Definitely coming back in future.

Lindsey Schneider

Best friendly and knowledgeable service.
These guys are here to keep your pool looking great. I changed a year ago from my previous pool service and I can not be more happier. Great service provided. 5 star

Jeremy Bishop

Our pool pump started on its way to the hereafter with a terrible death rattle. Was worried neighbors would be not happy with the noises it was making as it shuffles off this mortal coil. Was able to give the folks at North Brisbane Pool Care a call, and they arrived within a day to replace. Took the old pump off to that pasture in the sky and got the new variable speed pump installed in less than an hour. Definitely appreciate their ability to get out here quickly and resolve the issue – and I am looking forward to the cost and energy savings the new variable speed pump will bring.